Frequently Asked Questions
The Pressure Positive Company Lifetime Guarantee:
All of the products manufactured and sold under the name of The Pressure Positive Company are carefully designed and are made to be safe, functional, durable and effective for a lifetime of use.
Use our products to help relieve tension and stiff, sore muscles, worry free. If your Pressure Positive product should ever break during normal use or if you are not completely satisfied, just send it back to us for a full refund or credit of purchase cost.*
*In accordance with FDA regulations, The MyoFree Solution, is a personal use product and is therefore not returnable.
We will replace it or refund your purchase price. If you have any questions, please click here to contact us.
|Q:||Do you accept credit cards?|
|A:||Yes, we accept the following major credit cards.
• American Express
|Q:||When will my order be processed?|
|A:||Most orders are processed Monday through Friday and are shipped the same day. Orders received after 1:00PM EST will be shipped the next business day. If orders are placed on a holiday, weekend or after 1:00PM EST, we will process them on the next business day. Your credit card will not be billed until your order is shipped.|
|Q:||Can I place my order over the phone?|
|A:||Absolutely, please call us toll free at 800.603.5107 and we'll glady assist you over the phone. If you wish to place an International order, please contact us for a customized shipping quote. Our website is not able to process international orders at this time.|
|Q:||How will I know if you have received my order?|
|A:||When ordering online, you will automatically receive an order confirmation via e-mail. You will be given your order number on the order confirmation page. Be sure to record this number and keep it handy in case you have questions about your order.|
|Q:||Can I change my order?|
|A:||If we receive your change order before it is shipped we will be glad to make the indicated change. If the order has already shipped then you will need to return the item at your expense.|
|Q:||How do I address an order that I want shipped to a Military Address?|
Please enter the billing and shipping information using the following guidelines.
|Q:||Is there anything else I should know about placing an order?|
Most International orders have a tax, duty, or an additional fee. It is the recipient's responsibility to pay these fees. The Pressure Positive Company cannot be responsible for any taxes, duties or fees associated with any order! If you wish to place an international order you may choose to call us directly, email us or place an order in our online store. Our website now processes international orders with credit card.
|Q:||How can I become a distributor for Pressure Positive products?|
|A:||We welcome health professional and wholesale inquiries. Please contact us.|
|Q:||How can I learn more about professional seminars and workshops on trigger point therapy?|
|A:||Please click on the Educational Opportunities tab or follow us on Facebook to learn about upcoming seminars and workshops.|
|Q:||Do I need to order a minimum quantity for wholesale orders?|
|A:||You must order at least 12 pieces to qualify for a wholesale purchase.|
|Q:||May I mix and match in my order to qualify for wholesale pricing?|
|A:||Yes, you may mix and match different products to qualify for wholesale pricing.|