Delivery & Returns

  1. United States orders over $75 ship free to you with the exception of Hawaii and Alaska. Orders under $75 receive a flat rate of $15 with the exception of Hawaii and Alaska. We use the following carriers to deliver your order :

    • USPS Priority Mail – 1-3 day shipping. Ships from Gilbertsville, PA. Same day shipping: 1PM EST order deadline. Track your order here:
      https://www.usps.com/manage/

    • FedEx Home (Ground) Delivery (1-6 business days). Ships from Gilbertsville, PA. Same day shipping: 1PM EST order deadline. 1-2 days ground East Coast. 4-5 days midwest/west coast. Track your order here:
      https://www.fedex.com/en-us/tracking.html

    • FedEx Standard Overnight (1 business day with 1p.m. order deadline). Ships from Gilbertsville, PA.  No Sat/Sun Delivery.

    • FedEx 2-Day (2 business days with 1 PM order deadline). Ships from Gilbertsville, PA. No Sat/Sun Delivery.

  2. International orders do not receive free shipping. International orders receive calculated shipping based on USPS current published rates.  
  3. If you wish to return an item, the item must be returned in good condition, in original boxes (whenever possible), and with all paperwork, components and accessories to ensure full credit. To return an item please follow these instructions:
  4. Pack the item securely in the original package, if possible.

    • Enclose the original packing list/invoice with the item. If you cannot send your packing list/invoice, please include your order number, billing name, and address with the item.

    • All products must be returned in new (or as received) condition, in original boxes (whenever possible), and with all paperwork, components and accessories to ensure full credit.

    • All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.

    • For your protection, we recommend that you use UPS or Insured Parcel Post for your return. Ship the return package to:

      The Pressure Positive Company 128 Oberholtzer Rd. Gilbertsville, PA 19525